SIP + RTCWEB marriage in question?
The RTC WEB sessions in Prague made it pretty clear, to me at least, that everyone knows that SIP is broken and we also know that it’s not going away anytime soon. That being said it will likely not be the only protocol to be used in conjunction with RTC WEB.
I think it’s a consensus, at least of the IETF participants of the RTC WEB BOF, that we should not be discussing signaling protocols within RTCWEB at this early stage in the process of creating a WG (working Group) in the IETF.
It’s likely the correct approach. If we pigeon hole the community into using one protocol over another we are not really doing the future of communications any great service. In the same breath I also think it is important that we do not lose sight of the fact that the business world today runs on SIP and will continue to do so for some time to come.
The one thing that stuck out is the obvious gap that exists between what we have today and what we need in order to make RTCWEB a huge success, although I do know of a few companies that can move rather quickly when presented with a challenge as well so maybe it’s not such a big deal.
Prague was great, on many levels. It will be very interesting to see the progress we make between now and Quebec.
IETF 80 Plenary – SIP under the bus
When a co-author of SIP, who now works for Skype, starts out by saying SIP is old, broken and needs to be replaced… I become rather suspect. We all know SIP is busted but throwing out SIP (software-centric according to JDR) just before we cross chasm is silly. When The W3C pipes up and says that web APIs and web sockets will replace protocols I really start to ask myself why I showed up for this. The last bit sent me directly over the edge.
In addition to all of that, the IETF upper echelon now seems to be OK with mandating policies around how one speaks of the IETF? That is just plain sad.
Communications on the Premises or in the Cloud: How do you Make the Choice?
In my 10 years as a Frost & Sullivan analyst, hosted IP telephony has always been one of my most favorite coverage areas. I believe in the value of outsourcing core communications capabilities for certain types of organizations and users. I also believe that IP technologies have dramatically changed the value proposition of hosted voice as new hosted IP telephony offerings deliver a number of additional features and capabilities compared with TDM Centrex.
I have to admit, however, that, although I am gaining some insight into how cloud technologies can further elevate the value of outsourced, multi-tenant communications infrastructures, I have not yet reached an epiphany on that matter. In fact, I find the hype around “cloud”, particularly as it relates to real-time communications, somewhat exaggerated. Most people seem to think of the cloud as being synonymous with Skype and Google TO THE EXCLUSION of various other multi-tenant, IP-based architectures. They may be right, but in that case, I find the definition AND potential for business-grade cloud communications rather limited.
I am not currently equipped to provide a final distinction between cloud communications and hosted IP telephony, but I am working on a couple of studies with Vanessa Alvarez (check her out on Twitter) that aim to offer some good insights on specific advantages and disadvantages of both approaches as well as some perspective on the different market participants. In the process, I plan to post a series of blog articles on hosted and cloud communications drivers, challenges and trends.
I will follow up this post with a discussion of some economic realities that require a new approach to communications investments. In the meantime, I would greatly appreciate any thoughts on hosted versus premises-based as well as hosted versus cloud.
VoIP over 3G now officially allowed on iPhone & iPad, confirmed.
UPDATE: It’s looking good folks!
In the agreement…
3.3. 23 Because some mobile network operators may prohibit or restrict the use of Voice over Internet Protocol (VoIP) functionality over their network, such as the use of VoIP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP, You agree to inform end-users, prior to purchase, to check the terms of agreement with their operator, for example, by providing such notice in the marketing text that You provide accompanying Your Application on the App Store.
9. Third Party Terms of Agreement: You must state in the EULA that the end-user must comply with applicable third party terms of agreement when using Your Application, e.g., if You have a VoIP application, then the end-user must not be in violation of their wireless data service agreement when using Your Application.
Now that we know VoIP over the cellular data network is allowed, and ATT has said they will support it, and ATT has a cheap unlimited data plan (Listen up Rogers, Telus, Bell!), the iPad and iPhone has just become something I think we should be excited about.
Apparently the new iPhone dev agreement has officially been modified allowing for VoIP over the cellular data networks. Trying to confirm that myself.
If this is the case, the iPad and iPhone just got a whole lot more interesting.
Asterisk + Skype + SMB = Freetalk Connect
Jazinga and Freetalk have combined efforts and the result is a Skype enabled SMB phone system called Freetalk Connect.
The press release:
FREETALK Partners With Jazinga To Create FREETALK® Connect
Companies Collaborate On Skype-enabled Small Business Communication System
Featuring Set Up In Less Than 15 Minutes
MIAMI, January 20, 2010 — As the result of a new partnership announced today at ITEXPO East 2010, FREETALK and Jazinga have created the FREETALK® Connect, a full-featured unified communications system that is the first to feature Skype for SIP and Skype for Asterisk functionality.
FREETALK and Jazinga collaborated in designing the FREETALK Connect, featuring a do-it-yourself (DIY) technology approach that can be configured in less than 15 minutes, enabling users who are not tech savvy to use it without formal training. This new class of DIY communications system allows anyone with basic knowledge of computers to install and maintain the office phone system. SIP, Skype and traditional PSTN phones can be plugged into the network, and the FREETALK Connect auto-detects and configures them. An onscreen wizard guides the user through setup. Adding users and administering the system after install is equally simple.
Further distinguishing the FREETALK Connect is its intelligent routing capabilities. Incoming Skype calls, as well as SIP, PSTN and IAX2 calls, can be routed to any local or remote Skype user, SIP, analog or mobile phone. Additionally, the FREETALK Connect enables users to set up “Find Me, Follow Me” features, and provides a unified mail box that consolidates messages from voice mail and email into one mailbox.
Some of the key features from the Jazinga platform found in the FREETALK Connect include:
Callback / Dial-around
Access to Skype Buddy lists
Auto Attendant / IVR
Music on Hold
The FREETALK Connect also has an easily configured and updated:
Managing routes to users, telephone services, and applications
Providing SIP/Skype telephone service management
Router management (networking, port forwarding, DNS, DHCP)
“Jazinga’s products consistently ensure call integrity by integrating quality of service and prioritizing voice traffic on the network into an affordable, simple product,” said In Store Solutions COO Craig Smith. “There was no question that FREETALK wanted to partner with Jazinga to develop the FREETALK Connect, because it continues our goal of working with the best providers to distribute outstanding products around the world.”
“FREETALK Connect is designed for small businesses with between 2 and 49 users, an undersold market that desperately needs UC functionality,” said Randy Busch, CEO of Jazinga Inc. “As a result of our partnership with In Store Solutions, the telecom technology playing field is much more level between larger enterprises and their smaller competitors.”
The the FREETALK Connect is marketed through Skype Shop, which is operated by In Store Solutions. The unit initially will be available to registered U.S. Skype users beginning in March.
For more information about FREETALK Connect PBX or to order a unit, visit
FREETALK is a product innovation catalyst – identifying market gaps and working with its global partners to design, manufacture and quickly bring to market products that disrupt traditional categories. Leveraging untapped market opportunities, FREETALK products are designed to be environmentally friendly, sold online and delivered globally at aggressive price-points. Always at the forefront of innovation, FREETALK is known for creating synergistic products that add unique value to its partners’ branded points-of-sale.
Jazinga Inc. develops communications products for small businesses and homes. The Jazinga system provides enterprise telephony and data functionality for this market, but at a fraction of the cost and without the setup complexity of an enterprise-class IP PBX. Jazinga Inc. is privately held and headquartered in Toronto, Canada. Additional information is available at http://www.jazinga.com.
Sue Huss, for In Store Solutions
Jazinga came to market a while back with a Asterisk appliance that is not much different than other you would find in the Asterisk market today. Skype recently announced their Skype SIP Trunking capability which is helping Skype become more open standards compliant, paving the way for deals like this one.
Since I have not tested the system myself I can only speculate that it is not huge departure from other Asterisk systems, which are not trivial to set up. Let’s hope they did their homework and come to market (March) with something that is much less technical and more end-user friendly, like Response Point.. was.
One thing that I find interesting is that it will be sold via the Skype store to US registered Skype users. If you were wondering what the connection is between Freetalk and Skype; the creators of Freetalk are also the curators of the Skype store. Ya, you heard me right. The company that created Freetalk (In Store Solutions) operates the Skype store. Which makes one wonder if there is overlapping ownership between Skype and In Store Solutions.
Something else that I find interesting, and not just because I am one of the founders of Xten/Counterpath, is how this announcement relates the recent announcement of the Asterisk/Digium softphone from Counterpath. Which may be why In Store Solutions decided not to leverage the Digium or Asterisk brand in this release, maybe they see the new Asterisk Bria softphone as a competitor in this instance?
I expect this will not be the last Asterisk-based phone system to incorporate Skype functionality this year, but it would seem as though they are the first, congrats to fellow Canadians at Jazinga.
Will Rogers follow AT&T's lead and allow VoIP over 3G? Yes.
Yes, they will.
1. Rogers has cornered the GSM market in Canada and is the only carrier to offer the iPhone, but that is about to change. Telus and Bell have tag-teamed to erect an HSPA+ network and will be offering the iPhone as early as next month. Just in time for the holiday season and with plenty of time to ready themselves for the 2010 games in Vancouver.
It’s true that 3G is not yet ubiquitous which mean VoIP over 3G is not something that will drive massive adoption in the near term, but it will be enough of a detractor for a good percentage of the users to not choose Rogers if Telus and Bell allow VoIP over 3G on the iPhone.
2. Rumors have it that Globalive / Wind Mobile is hot on trail of Rogers and will be completing Phase 1 of their network build-out as early as this spring. They too might be carrying the iPhone. None of the big three want to get beat out by the new guy on the block.
3. Other devices on the Rogers network already have apps that deliver VoIP over 3G service. It’s not the network that is the limiting factor here, it’s the Apple app store and the contract they have with the carriers representing the iPhone.
4. Net Neutrality. I am sure that Rogers would like to avoid getting dragged into the same kind of kerfuffle the FCC has been crowing about in the US. The Internet does not stop at the desktop, so why should those it be left out of such conversations, it simply shouldn’t.
It’s should also be clear that Apple would prefer it if the carriers would allow VoIP over 3G. It would mean more devices sold and more interesting apps in the app store. I just can;t see Apple saying “no thanks” to VoIP related (product and service) revenue in the app store.
I think the question is more a matter of ‘when’ as opposed to ‘if’. Hopefully it’s soon!
Jason Fischl (former CTO of Counterpath) now head of developer program at Skype
My suspicions were correct, Jason Fischl (former CTO at Counterpath) is now heading up the developer program at Skype.
Canada Gets Skype for iPhone, Not.
Tom does some handy investigative work and finds out that Skype has been banned from use in Canada due to a legal issue around what seems to be a codec related patent.
I then asked if other countries were affected or if it was just Canada and was informed it was just Canada. When asked whose patent it was or what category it involved (i.e. mobile VoIP), the representative told me, “I can’t go into many more details other than it’s codec related.”
That really bites. I was hoping to do some testing via Skype for iPhone on the new Skype for SIP on Response Point.
Skype for SIP, it's about time!
Back in 2004 I wrote a post relating to the VON Canada Panel I sat on with Niklas Zennstrom. It was an interesting debate on open standards (SIP in this case) and closed networks, specifically Skype. I was quite vocal about how silly I thought Skype was not to include SIP, a few of you picked up on that 😉
It looks like something good came of the eBay purchase as we now see a Skype pushing towards open standards, good stuff!
On a similar note, I heard a rumour that it’s likely Jason Fischl the current CTO at Counterpath (Xten) will be going over to work with Jonathan Christensen (General Manager – Media Platform) at Skype. Jason was an early advocate of SIP in the IETF and works with some of the best minds on the subject: Cullen Jennings, Robert Sparks, Alan Duric come to mind.
This could get interesting.
I will do some testing with SkypeforSIP & Response Point and post the results along with my comments on what this new offer from Skype might mean for Response Point.