The days are numbered for all Free Conference Call services, it’s simply a matter of time. The big telcos have been a bit pissy for having to aid their competitors indirectly via the USF. The emotion over this has been coming to boil for years now and recently Free Conference Call provider Foonz fell, just a few days ago.
I am sure glad we decided to pull out of that Free Conference Call game long ago. Our conference call service “Lypp” (formerly Gaboogie) started by offering free conferencing but quickly decide that was a bad idea (duh!). Lypp is now cash flow positive, growing like crazy and not showing any signs of slowing down.
Gaboogie has just won the Red Herring Canada Top 50 award in the category of Communications based on our Lypp Conference Call application. We would like to thank Red Herring Canada for the recognition and all of our supporters and clients for making this possible.
The company continues to grow organically and we are very excited about what the future holds.
Thanks again to all who made this happen!
Erik Lagerway – President
Gaboogie Canada Inc.
The one thing I might say to Ike is, "you're right, in more ways than one". VoIP has not really come all that far and sometime it complicates life more than it needs to. I think I can help you in one way though Ike, check back in a week and you will see what I mean.
Garrett mentions "Lypp appears to be a solution for mobile professionals that aggregates AIM / AOL, Google Talk / Jabber, iChat MSN and Yahoo! Messenger contacts and allows for group or conference calling via your cellular handset. It also does not leverage the IP network, in favor of the wireless network and or PSTN." I can see why Garrett would think that, the current site says nothing about our Next Generation Conference Calling service, VoIP API or Rails plugin. Keep your ear to the Rails Garrett, that is soon to change 🙂
As a developer Garrett had some comments on the APIs. Garrett mentions that he could not really use either API which I found a little disconcerting. Our goal is to make sure that anyone who understands XML or Rails can use this API. The Lypp API is published here: lypp.com/api and can be accessed by simply sending an email to email@example.com requesting a key.
Luca makes a good point here about the importance of differentiation.
Yes, you are correct Moshe. We are bootstrapping this venture and our poultry investment over the pat year is lunch money when compared to what Ribbit has raised but I think I would still prefer to be driving a Chevy 🙂
Thomas is a smart guy and I have a great of respect for what he is doing in the voip mashup space and what he has done in the past. His comments on my initial post are well taken. On the last comment, I am not opposed to softphones, not at all. It's just that I have seen softphones deployed in almost every scenario imaginable and the take rate in the business community has been low. Mostly due to technical network issues like double firewalls and zero-tolerance VPNs. All that aside, I am very positive about the future of softphones and firmly believe you will see one in the Lypp lign-up, when the time is right.
UPDATE: Andy chimes in by ringing the bell. <ugh>
I think Andy might have slightly missinterpreted my intentions when writing this post but hey, a little spice never hurt anyone 😉
First let me begin by saying I know Ted Griggs and I respect him greatly, he has a great track record for building innovative companies that push the boundaries of technology and communications.
I was the initial designer, sales guy, visionary, president, co-founder and COO at Xten (Counterpath) which since inception has dominated the SIP softphone SDK space. In other words, I think I may know a thing or two about building softphones.
Fyi, Ted and I will be presenting on behalf of our respective companies at Wireless Innovations in April.
With that out of the way, here is why, when I started down this path, I did not choose to reinvent the softphone at the edge of the network.
The edge of the network is a nasty place. Bandwidth issues, carrier packet shaping, lack of end user control and costly redundancy solutions make it nearly impossible to deliver a predictable and reliable telephony service.
Much like turning on the lights when you get to your office, that phone on your desk had better work as expected.
In saying that many professionals use Skype and other softphones, like X-PRO, X-Lite, eyeBeam etc to make calls over the net everyday. But you can bet when it comes time to make the calls that really matter they are not using a softphone on the open Internet, at least not after it suffers major packet loss more than once during a call of significance.
This is also why traditional telephony will be around for decades to come. The PSTN still rules the roost. Setting aside for a moment the unwillingness of the carriers to allow other providers to simply stand up a service that will cannibalize their revenues, reliability and Quality of Service (QoS) is still a major issue.
At Gaboogie we steered away from the softphone or using any VoIP at the edge of the network in our initial plans. We made that decision early on because we believe VoIP at the edge is still not ready for prime time. If you don’t believe you obviously have not tried a best efforts VoIP service in Canada. I have not found a single best efforts offering that does not drops calls, drop packets and well… just generally suck.
So what is Lypp then?
The Lypp API was built to support advanced conferencing and was meant for critical calls for companies that require a dependable service. That does not mean a developer could not use it for more typcial telephony integration, which in fact some are already doing. Using the API directly via XML or by way of the Ruby on Rails plugin developers can add traditinoal telephony and/or conferencing capabilities to their apps in as little as a couple of hours.
We have constructed a very robust network that is redundant and dynamically scalable to handle billions of minutes of call volume per month. Our call back methodology (been around forever) keeps the VoIP in the core of the network. If your landline or cell phone is on, so is our service. Our customers do not suffer from call quality or reliability issues in the same way best effort VoIP service users might.
Developers leveraging the Lypp API can expect a higher degree of call reliability and call quality, more of the time, than any other best efforts VoIP service in North America, period.
Best efforts VoIP, whether you are using a Polycom VoIP handset and an Asterisk PBX or you are using a Ribbit inspired softphone, will likely not match up with the reliability you have come to expect from the legacy telephone networks. However the feature set of POTS (Plain Old Telephone Service) pales in comparison to what VoIP can offer.
Some day we will have the kind of IP infrastructure that will make the edge of the network near bullet proof, but in my humble opinion, we are still a ways off. When we do get there Gaboogie will be ready to leverage its SIP network to the absolute maximum.
Conference Calling and Audio Conferencing APIs are not exactly abundant, likely because conference calling has long been a boring and mundane task that few people enjoy. That smell of martial disdain was not exactly motivating developers to come up with a better solution.
Gaboogie aims to up the happy factor considerably with the upcoming launch of Lypp: Next Generation Conference Calling and version 2.0 of the Lypp API.
The conferencing features for Lypp are vast and the API is dead simple to use, if you know XML you are set.
Stay tuned for more on that during the first couple of weeks of February.
Thanks for the mention Om. I thought I would chime in (albeit late) and provide some details on our upcoming re-launch of the Gaboogie.com services that will be known as Lypp for Business. Without getting into a long-winded sales pitch, Lypp for Business will deliver all of what Gaboogie was (business teleconferencing on steroids) and then some.
It will combine both traditional conferencing plus the mobile features that we offer in the Lypp mobile service today. The existing low-level API will also include these new Enterprise features.
Oh yeah, I thought I might mention that the company name is still Gaboogie. We changed the service name to Lypp mostly because of the difficulties that people were having with spelling, remembering, pronouncing Gaboogie <gah-boog-eee>.
Ruby on Rails, Adhearsion and CentOS create launch pad for new mobile conferencing application.
Vancouver, Canada, August 1, 2007 – Gaboogie (www.gaboogie.com) announced today the integration of open-source Adhearsion v0.80 written in Ruby, leveraging the existing Ruby on Rails Gaboogie software engine running on CentOS Linux as the platform for a new Gaboogie Mobile offering.
Jay Phillips, founder of Adhearsion, has been on site at Gaboogie for the past several weeks integrating Adhearsion into the new Gaboogie application. Adhearsion is an open source, unconventional framework that ties technologies together neatly. Adhearsion is most noted as being “adhesion you can hear” for integrating VoIP by building atop Digium's Asterisk PBX software. Adhearsion was designed to “understand” the many elements of the VoIP picture and both improve them individually and tie them together in one comprehensive solution.
"The majority of the initial Gaboogie application was written in Ruby because we wanted to utilize open source rapid application development technologies favored in the web 2.0 development community," commented Co-Founder of Gaboogie, Erik Lagerway.
"By implementing Adhearsion on top of FreeSWITCH and rounding out the rest of our own feature set using Ruby on Rails we were able to create a much more maintainable code base. I believe that we have now set the stage for future Gaboogie feature development and deployment. The first of the features to be made available using this new architecture will be Gaboogie Mobile, a sub-set of Gaboogie features created for mobile conferencing and mobile group calling. Gaboogie Mobile is scheduled for release in the fall of this year."
Gaboogie is a unique conference calling and group calling service that allows users to schedule calls that automatically CALL YOU and your attendees. All Gaboogie calls also include toll-free dial-in numbers and attendee passcodes for traditional conference calling access. Gaboogie can call participants in over 70 countries, including the US, Canada, all EU countries, Australia, New Zealand, Japan and many other locations in Europe, the Americas and Asia.
Gaboogie: Start On Time
"Linux" is a registered trademark of Linus Torvalds. All other trademarks are property of their respective owners
Vancouver, Canada, May 7, 2007 – Gaboogie (www.gaboogie.com) announced today the launch of its alternative to traditional conference calling services. "Traditional services require users to remember dial-in numbers and PIN codes and are frustrating and time-consuming," said Gaboogie Co-Founder Daniel Gibbons. "Calls don't start on time and some people miss the call altogether. The experience ranks right up there with standing in line at the airport or waiting on hold to talk to technical support."
Unlike traditional conference calling, Gaboogie's service automatically calls all conference attendees at the scheduled time and creates the call. Gaboogie also offers an intelligent interface for online booking, and a Dashboard for managing every aspect of the call. The conference organizer can record calls and syndicate using RSS, use the Dashboard to mute lines, add additional attendees on-the-fly and create private conversations within the conference.
"I've wanted to update the conference calling experience for a long time," said Gaboogie Co-Founder Erik Lagerway. "Lightweight, standards-based web interfaces have been created for almost every mainstream business application, but conference calling, something many business users do several times a day, has been largely ignored. We're looking forward to making things better."
Gaboogie users can call participants in over 70 countries, including the US, Canada, all EU countries, Australia, New Zealand, Japan and many other locations in Europe, the Americas and Asia. Gaboogie:
Start On Time www.gaboogie.com