Archive | Recording RSS for this section

Gabpark Invites

gabpark - dialpad

I have been working with the folks over at ImmersiFind on a mobile voip project for the past 8 months, the invite-only beta went live yesterday in the iTunes app store. It’s called “gabpark”. It’s been tested on the iPhone, iPod Touch and the iPad. In my humble opinion, it has some cool features that many should find quite useful.

gabpark - dialpadgabpark - voicemail

The service is free during the invite-only beta period. I have a few invites for bloggers who are interested in getting a sneak peak, just email erik AT sipthat.com.

iTunes Store Overview

Gabpark is a new fun way to communicate with your family, friends and colleagues. Gabpark allows you to make and receive calls phone calls over 3G (Cellular Data Network) or WiFi. It works on both iPhone, iPod and iPad devices running OS 3 or higher. Never pay for roaming charges again!

Turn your iPod Touch or iPad into a phone in just a couple of minutes! Use the Follow-me feature and gabpark will call up to 3 of your alternate numbers at the same time! Use your cellular phone, home and work numbers or any 3 numbers in North America! Gabpark Voicemail allows you to see and hear your voicemail without having to call in for messages! Share your voicemails with anyone!

Change your Caller ID to match any of your existing numbers!

Gabpark is currently available via invitation. Invite up to 50 of your friends right from the app so they can enjoy Gabpark FREE calling in North America!

Features:
• Free calling in US and Canada!
• Get a phone number nearly anywhere in Canada or the US
• Receive calls even when the gabpark app is not running.
• Choose up to 3 follow-me numbers and gabpark will call them all at the same time.
• Gabpark voicemail can be seen and heard right in the app.
• Share voicemail with friends and family at the click of a button.
• Voicemail to email.
• Record up to 9 new voicemail greetings right from the app.
• Record calls from any phone you receive a gabpark call on.
• Blacklist. Add unwanted callers to your Blacklist and when they call your gabpark number they will hear a busy tone or a “This line has been disconnected..” message.
• Integrated with your contacts.
• See recent calls.
• Speakerphone.
• Calls do not count towards your cellular calling plan.
• Compatible with iPhone, iPhone 3GS, iPod Touch and iPad.
• Built-in VoIP connection test.

Free calling requires free and instant registration to protect against abuse.

*IMPORTANT VOIP OVER CELLULAR / 3G NOTICE*
Because some mobile network operators may prohibit or restrict the use of VoIP (Voice over Internet Protocol) functionality over their network, such as the use of IP telephony over a cellular network, and may also impose additional fees, or other charges in connection with VoIP. As the user of this application, you agree to learn and abide by your cellular carrier’s network restrictions. Immersifind Inc. will not be held liable for any charges, fees or liability imposed by your carrier(s) for the use of VoIP over cellular networks.

*IMPORTANT Non-Availability of Traditional 911 or E911 Service*
END USER MUST MAINTAIN AN ALTERNATE MEANS OF REQUESTING EMERGENCY SERVICES. END USER acknowledges and understands that COMPANY does NOT support traditional 911 and E911 access to emergency services. END USER must maintain an alternate means of accessing traditional emergency response services.

Skype for SIP, it's about time!

+

Back in 2004 I wrote a post relating to the VON Canada Panel I sat on with Niklas Zennstrom. It was an interesting debate on open standards (SIP in this case) and closed networks, specifically Skype. I was quite vocal about how silly I thought Skype was not to include SIP, a few of you picked up on that 😉

It looks like something good came of the eBay purchase as we now see a Skype pushing towards open standards, good stuff!

On a similar note, I heard a rumour that it’s likely Jason Fischl the current CTO at Counterpath (Xten) will be going over to work with Jonathan Christensen (General Manager – Media Platform) at Skype. Jason was an early advocate of SIP in the IETF and works with some of the best minds on the subject: Cullen Jennings, Robert Sparks, Alan Duric come to mind.

This could get interesting.

I will do some testing with SkypeforSIP & Response Point and post the results along with my comments on what this new offer from Skype might mean for Response Point.

Google Voice vs. Response Point with ITSP

VS  

I will admit, this is a bit of a silly comparison but the truth is that I have had a few customers (and some analysts) asking for some clarification on the new Google Voice offer and how it may compete with Response Point when coupled with an ITSP. The fact is they really do not compete in any measurable way and they could easily compliment each other.

Major Differences

The obvious major difference is that Response Point is a small business phone system, Google Voice is really a service offering targeted at individuals.

When we combine Response Point with an ITSP (Internet Telephony Service Provider) we start seeing some similarities in the services between the two offers but they are really meant for 2 distinctly different purposes.

Response Point offers an actual premise-based system with a base unit, handsets and features like; auto-receptionist, DID integration, hunt groups, voice mail to email integration etc. All of the things one would expect when purchasing a small business phone system.

Google Voice service is an overlay service on whatever you have today, so if your existing phone system is simply not cutting it, it’s unlikely that Google Voice is going to be able to transform it into the system of your dreams. It’s true that Google Voice will allow you to take advantage of certain features but don’t expect to find a Park, Hold or Transfer or anything fancy like speech recognition.

Google Voice is an inbound-centric service. Most features can only be used with an inbound call, that includes call recording and call joining.

How they play nice together

One could use the Google Voice – simulring feature to call your Response Point phone number and at the same time it could call your mobile.

Google Voice – call recording is a handy feature that is currently not a feature offered in the Response Point system.

Google Voice – voice mail transcriptions is a handy way to receive visual voice mails via email and SMS.

Google Voice – call widgets allow users to put callback widgets on a website. This will allow the visitor to put in their phone number and the system will call them and then it will call your Google Voice number.

Google Voice – SMS is a cool way to compose, accept and manage text messages while maintaining control over the devices associated with that service.

Potential ‘Gotchas’

The Google Voice service is only available in the US. Even US subscribers can only forward/simring their Google Voice numbers to other US numbers but that is likely to change to include international countries in the near future.

In theory, the Google Voice call should go wherever the media is sent. Call Routing results may vary depending on the Response Point ITSP you choose.

When calling out, your existing phone number (Caller ID) will be presented to the callee unless you use the dial-out feature, which is (IMHO) a bit of a hassle. This causes some problems as most of us are used to calling people back on the number we last saw from them. Fortunately, many ITSPs (unlike the conventional phone companies) will allow you to change your Caller ID number to match your Google Voice number.

Google Voice does not address LNP (Local Number Portability) at all right now. Which means you can not bring your existing numbers to Google Voice, you have to choose a new number.

Innovative Phone System Benefits Local Company

As our little telecommunications company continues to grow Microsoft continues to take notice. Most recently our partners in Redmond have completed and published a case study on one of our customers “True North Drafting” (TND) a specialist in creating the detailed shop drawings that guide the fabrication and on-site installation of commercial-grade glass and aluminum structures.

TND has been a long time customer of ours and before purchasing their Response Point small business phone system they were using the Lypp conference call services.

This marks the second Lypp case study by Microsoft. The first was on Lypp itself, as a value added reseller for Response Point.

Thanks goes out to Rex and his team at Microsoft for the mention and to our customer of the month, “True North Drafting”, for their ongoing support.

Shop Drawings firm goes for Lypp and Response Point

One of our happy customers has just been asked by Microsoft if they would like to participate in a Case Study. The customer, a shop drawings firm specializing in CAD drawings for commercial glazing/glass projects (yes that is Safeco field you see there and yes they did extensive work on that project), was looking for a better phone system. True North Drafting was already using Lypp for Conference Calls but after hearing about Response Point they decided to take a demo system from us for a month. They liked it and decided to buy it.

After a couple of weeks using the system they are now raving about it! I will be sure to post the case study when it’s published.

Rick Segal – your Outlook conference call is about to begin.

I must really suck at marketing.

Rick Segal is pondering the effect an Outlook Add-in would have in the conferencing world if it worked seamlessly with Outlook Calendar and simply called everyone at the time of the meeting.

Rick has perfectly described the Lypp service and our Outlook Add-in.

International Lypp conference call services now in 20+ countries including the United Kingdom

Just a quick post… We quietly launched our International service for Lypp teleconferencing this evening. Users from Australia, UK, Germany and many more countries, can now sign-up and start using Lypp teleconferencing. Existing and new users in North America can also now include participants from 20+ countries. We only charge you for minutes you use and there are NO additional long distance costs if you use the outbound calling feature.

Since Lypp calls you and your attendees there is little or no need for an International Toll Free number. Use the Lypp for Outlook Add-in or the Lypp.com website and simply set it and forget it. Lypp notifies and calls everyone for you at the time of the meeting. The only thing you have to remember is to answer the phone when it rings.

Yes, Conference Calls and now International Conference Calls are just that simple at Lypp.

%d bloggers like this: