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Hookflash | Ottawa – looking for a few good engineers!

Join Us!

  • C++ Core Engineer
  • JAVA Server Engineer
  • Senior iOS Engineer
  • WebRTC Browser Developer

Email join@hookflash.com with your resume.

Hookflash posts now on Tumblr

I have decided to stop posting Hookflash content here, all of my new Hookflash posts will appear over at Tumblr.

/Erik

iPhone 4G, Data only + VoIP, Google Nexus One coming to Canada?

Image from PC World

Ok, so VoIP over 3G isn’t quite there, but 4G is not far off.

It would seem that Apple believes 4G is ready for voice and video calling in Korea at least. According to a Korean blog, Korea Telecom will be deploying the iPhone 4G in June of this year. The new device will sport forward and rearward facing (5-megapixel) cameras, an OLED screen and a video calling service.

It occurs to me that with all that is going on in the mobile space, at least one of the providers would have come to market with a data only + VoIP offer. Well, there is still a chance that might happen, in Canada. If we look at the recent spectrum auction it is plain to see the potential players who could bring the Google Nexus One (N1) to market in Canada. It seems that there are only 2 possibilities; DAVE wireless or Wynd Mobile.

Since Wynd has launched there has been no mention of the N1, so maybe it’s DAVE wireless that is bringing the N1 to market in Canada? Will we see a data only offer? One can only hope.

I am an iPhone 3GS user now, but I would jump ship in a heartbeat if I could get decent coverage at a decent price with 3.5/4G + VoIP service of my choice. This seems like such a no-brainer and could seriously disrupt the industry. Let’s get on with it already!

Wind Mobile wins over CRTC Ruling. Canada to see first new independent mobile operator in more than 10 years.

Woot! Well it’s a happy day in Canada. This is good news for all Canadians, except maybe the few carriers making up the communications oligopoly of today.

Wind Mobile received the green light from the Canadian Minister of Industry today after making some changes to their share structure and foreign ownership within the company.

From their website (and over the wire) this morning

Globalive Welcomes Gov’t of Canada Decision and Prepares to Bring WIND Mobile to Market

TORONTO – December 11, 2009 – WIND Mobile declared a new day for wireless in Canada today, in response to an announcement made by the Honourable Tony Clement, Minister of Industry, to vary a recent decision of the Canadian Radio-Television and Telecommunications Commission (CRTC).

The Government of Canada variance is effective immediately and provides a clear path for WIND Mobile to enter the Canadian wireless market and to become Canada’s first national wireless alternative in over a decade.

“This is a new day for wireless in Canada. This holiday season we will start to provide Canadians with the competitive choice that they want and deserve,” said Anthony Lacavera, Chairman of Globalive and WIND Mobile. “We thank the Government of Canada for a decision that will serve the best interests of Canadian consumers.”

In its decision today, the Government of Canada concluded that Globalive is a Canadian company that meets the Canadian ownership and control requirements under the Telecommunications Act by varying an October 29 CRTC decision (Telecom Decision CRTC 2009-678).

“For too long, Canadians have suffered from higher prices and an underwhelming customer experience,” said Ken Campbell, CEO of WIND Mobile. “We look forward to offering the most unforgettably positive mobile experience in Canada. In return, we’re asking Canadians to make a new choice in wireless and sign up on WINDmobile.ca today.”

A national survey found that 60 per cent of Canadians are frustrated when dealing with service providers due to factors like a lack of unbiased advice, inability to change their service plans, and in particular, hidden service fees. In addition, Canadians pay an average of 60 per cent more for wireless than Americans.

“For over a year, we’ve been engaged in conversation with Canadians who have been telling us they want more from their mobile experience,” said Lacavera. “But the conversation isn’t over – it’s just beginning. We will always be listening, always inviting thoughts, comments and opinions about how to make things better.”

About Globalive and WIND Mobile

Globalive provides voice, text and data services to Canadians under the brand name WIND on a next-generation wireless network and is committed to offering a level of wireless service presently not available in Canada. WIND is built on actual conversations that are happening with Canadians who are passionate about wireless and creating a better mobile offering nationally. For more information about WIND Mobile, visit our About Us page.

For more information, please contact:

Rick Byun
Narrative Advocacy Media
416.644.4124 or rick.byun@narrativeadvocacy.com

The CRTC – Canadian Radio-Television and Telecommunications Commission, had put the kibosh on Wind Mobile’s progress. This action was prompted by the other mobile operators (surprise surprise) who argued against globalive’s entrance due to the company not adhering to the the Canadian foreign ownership rules. Globalive had invested 442 million dollars to buy spectrum in the last auction.

There is at least one question to ask, were there any changes made to the foreign ownership rules to accommodate this ruling? If so does that leave the door open for the other carriers to by swallowed up by even larger carriers elsewhere?

Interesting times.

Looking for PHP (or RoR) rock star for dev lead on exciting new (funded) VoIP-centric web app

Looking for a contract PHP (or RoR) rock star for dev lead on exciting new (funded) VoIP-centric web app. I expect it will be no more than 6 weeks work. Email erik@sipthat.com for info.

Free conference call providers are a dying breed


The days are numbered for all Free Conference Call services, it’s simply a matter of time. The big telcos have been a bit pissy for having to aid their competitors indirectly via the USF. The emotion over this has been coming to boil for years now and recently Free Conference Call provider Foonz fell, just a few days ago.

I am sure glad we decided to pull out of that Free Conference Call game long ago. Our conference call service “Lypp” (formerly Gaboogie) started by offering free conferencing but quickly decide that was a bad idea (duh!). Lypp is now cash flow positive, growing like crazy and not showing any signs of slowing down.

Response Point VPNs and Remote Workers

I wrote an article over at the SMB Phone blog on Response Point VPNs and remote workers. If you are having some issues with VPNs and Response Point this might help.

Response Point Rapid Turn Around

First off let me just say that this team continues to blow me away. They listen and respond, go figure!

Yesterday the RP team addressed some concerns over loosing “barge-in” in the latest Service Pack and added that feature back in for a new build, now available. Yep, you heard right. This is not a patch, it’s a new build. If you know anything about the development of commercial software you would certainly agree that a 2 week turnaround (from SP 2 launch in Miami) on a new build is pretty damn impressive.

In addition, they have seemed to fix a few issues that I missed in my first pass/review of SP2. Since I am a Mac guy, I run all of my Windows software in a VM. Until SP2 there were a few quirky issues (Netbios ?) that made it impossible to do a few things easily or at all. The use of Assistant was simply not there on a VM and Administrator needed the base unit IP to connect. Sending recording prompts to phones (record name, greetings, etc) would belch as well. The RP team seemed to have remedied all of those issues with this release. Administrator and Assistant now work seamlessly, which means they work on a Mac, which makes me happy.

SMB Phone Goes to Market with Response Point

For those at IT Expo, this free session is about to begin in Room 109.

4. An Integrated Solution: SMB Phone Goes to Market
with Response Point

3:00 – 4:00 pm

SMB Phone is a unique VAR and ITSP. Come learn how they identified Response Point as a key technical and business component in their nation-wide go to market programs focused on SMBs.

Presented by:
Trent Johnsen, Vice President, Business Development, SMB Phone

SMB Phone Launches SMB Digital Voice for Canadian Small Business

SMB Phone announces Microsoft Marketing Alliance for Response Point and launches SMB Digital Voice™ in 48 markets to provide enhanced choice and services for Canadian small medium businesses

Response Point and SMB Digital Voice enable reliable communications for small businesses in Canada.

February 2, 2009, IT Expo East, Miami, “The World’s Communication Conference”
SMB Phone Inc., a new Canadian telecom carrier created exclusively for Microsoft Response Point services announces, simpler, smarter and easier phone service for Canadian small business, in partnership with Microsoft.

The Microsoft and SMB Phone marketing alliance heralds a new era of affordable, feature rich, easy-to-manage, easy-to-use business communications integrating voice recognition, email, computer and mobile services for small medium business in Canada. Canadian small medium businesses now have affordable, easy, online access to a new generation of business communication features and services with Microsoft Response Point and SMB Phone.

Response Point is the highly innovative, award winning telephone system from Microsoft designed specifically for small medium businesses with up to 50 users. Extremely easy to afford, manage and use, Microsoft Response Point provides small medium business customers unprecedented control over a rich suite of business communications features including voice recognition enabled auto-attendant and user features, integration with the Windows desktop for inbound caller ID, click to call, and call control functions, voicemail to email delivery, extensive call history and call detail reporting, and seamless call integration with mobile devices. SMB Phone President, Erik Lagerway comments:

“A phone system is a strategic investment for businesses today. Response Point enables business owner managers to serve customers more effectively, reduce and control costs and provides employees the means to increased productivity.”

“SMB Phone is demonstrating an innovative, progressive approach as a Canadian market leader and certified Response Point service provider,”

John Frederiksen, general manager, Microsoft Response Point, had this to say,

“The combination of Microsoft Response Point and SMB Phone’s Digital Voice services provide Canadian small and medium sized businesses with outstanding functionality and value including the ability to activate a new business line in minutes within any of SMB Phone’s 48 markets using SMB Phone’s automated Response Point activation process. We look forward to our continued work with SMB Phone as we serve and grow our Canadian Response Point customer base.”

SMB Phone’s Digital Voice service is designed specifically for Response Point users and provides an alternative to “POTS” (Plain old telephone service) lines with enhanced features at lower costs, instant service activation, and is easier to manage than traditional business telephone lines. SMB Digital Voice features include:

– instant activation of new SMB Digital Voice lines directly through Microsoft Response Point Administrator software
– digital line groups provide for multiple simultaneous calls
– Direct Dial numbers for employees, departments, projects etc.
– unlimited North American long distance usage
– Cellular toll bypass to eliminate cellular long distance charges
– “cloud” number administration service for remote call control management
– “virtual presence” numbers provide a local phone number anywhere in Canada

SMB Phone Inc. is making small medium business communications simpler, smarter and easier as the world’s first Internet Telephony Service Provider (ITSP) dedicated to providing certified Microsoft Response Point services. SMB Phone and our network of dealer/partners currently serve 48 local market areas in Canada with Microsoft Response Point phone systems and SMB Digital Voice service for Response Point. For additional information on Microsoft Response Point, SMB Digital Voice and SMB Phone please visit http://smbphone.ca

SMB Phone Inc.
Media Contact: Trent Johnsen | 1.866.473.0516 | trent.johnsen@smbphone.com

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