SMB Phone Launches SMB Digital Voice for Canadian Small Business

SMB Phone announces Microsoft Marketing Alliance for Response Point and launches SMB Digital Voice™ in 48 markets to provide enhanced choice and services for Canadian small medium businesses

Response Point and SMB Digital Voice enable reliable communications for small businesses in Canada.

February 2, 2009, IT Expo East, Miami, “The World’s Communication Conference”
SMB Phone Inc., a new Canadian telecom carrier created exclusively for Microsoft Response Point services announces, simpler, smarter and easier phone service for Canadian small business, in partnership with Microsoft.

The Microsoft and SMB Phone marketing alliance heralds a new era of affordable, feature rich, easy-to-manage, easy-to-use business communications integrating voice recognition, email, computer and mobile services for small medium business in Canada. Canadian small medium businesses now have affordable, easy, online access to a new generation of business communication features and services with Microsoft Response Point and SMB Phone.

Response Point is the highly innovative, award winning telephone system from Microsoft designed specifically for small medium businesses with up to 50 users. Extremely easy to afford, manage and use, Microsoft Response Point provides small medium business customers unprecedented control over a rich suite of business communications features including voice recognition enabled auto-attendant and user features, integration with the Windows desktop for inbound caller ID, click to call, and call control functions, voicemail to email delivery, extensive call history and call detail reporting, and seamless call integration with mobile devices. SMB Phone President, Erik Lagerway comments:

“A phone system is a strategic investment for businesses today. Response Point enables business owner managers to serve customers more effectively, reduce and control costs and provides employees the means to increased productivity.”

“SMB Phone is demonstrating an innovative, progressive approach as a Canadian market leader and certified Response Point service provider,”

John Frederiksen, general manager, Microsoft Response Point, had this to say,

“The combination of Microsoft Response Point and SMB Phone’s Digital Voice services provide Canadian small and medium sized businesses with outstanding functionality and value including the ability to activate a new business line in minutes within any of SMB Phone’s 48 markets using SMB Phone’s automated Response Point activation process. We look forward to our continued work with SMB Phone as we serve and grow our Canadian Response Point customer base.”

SMB Phone’s Digital Voice service is designed specifically for Response Point users and provides an alternative to “POTS” (Plain old telephone service) lines with enhanced features at lower costs, instant service activation, and is easier to manage than traditional business telephone lines. SMB Digital Voice features include:

– instant activation of new SMB Digital Voice lines directly through Microsoft Response Point Administrator software
– digital line groups provide for multiple simultaneous calls
– Direct Dial numbers for employees, departments, projects etc.
– unlimited North American long distance usage
– Cellular toll bypass to eliminate cellular long distance charges
– “cloud” number administration service for remote call control management
– “virtual presence” numbers provide a local phone number anywhere in Canada

SMB Phone Inc. is making small medium business communications simpler, smarter and easier as the world’s first Internet Telephony Service Provider (ITSP) dedicated to providing certified Microsoft Response Point services. SMB Phone and our network of dealer/partners currently serve 48 local market areas in Canada with Microsoft Response Point phone systems and SMB Digital Voice service for Response Point. For additional information on Microsoft Response Point, SMB Digital Voice and SMB Phone please visit

SMB Phone Inc.
Media Contact: Trent Johnsen | 1.866.473.0516 |

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